Harkk (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website: https://harkk.com.au .

What personal information we collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Business or company details

• Information you provide through contact forms, emails, or phone calls

• Technical information such as IP address, browser type, device information, and pages visited

How we collect your information

We collect information when you:

• Submit a contact form

• Request a quote or service

• Communicate with us by email or phone

• Browse our website

Some information may also be collected automatically through cookies and analytics tools.

Why we collect your information

We collect personal information to:

• Provide our services

• Respond to enquiries

• Prepare quotes or proposals

• Improve our website and services

• Send updates or marketing communications (where permitted by law)

You may opt out of marketing communications at any time.

Cookies and analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. We may use third-party services such as Google Analytics.

You can disable cookies through your browser settings, although some parts of the website may not function properly.

Disclosure of personal information

We may disclose your personal information to:

• Service providers who assist us in operating our website or business

• Professional advisers

• Government or regulatory authorities where required by law

We do not sell your personal information to third parties.

Overseas disclosure

Some of our service providers (such as website hosting, cloud storage, email, or analytics providers) may store or process data outside Australia. We take reasonable steps to ensure that such providers handle personal information in a manner consistent with Australian privacy laws.

Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

When personal information is no longer required, we will take reasonable steps to destroy or de-identify it, unless we are required by law to retain it.

Access and correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

To make a request, contact us using the details below.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact:

Harkk Website: https://harkk.com.au,  Email: [email protected]

For more information about privacy rights in Australia, visit the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au .