Who we are
Our website address is: https://harkk.com.au.
What personal data we collect and why we collect it
committed to providing quality services to you and this policy outlines our
ongoing obligations to you in respect of how we manage your Personal
We have adopted the Australian
Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy
Act). The NPPs govern the way in which we collect, use, disclose, store, secure
and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the
website of The Office of the Australian Information Commissioner at
Personal Information and why do we collect it?
Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect include: names, addresses, email
addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including
correspondence, by telephone and facsimile, by email, via our website and from
other publicly available sources. We don’t guarantee website links or policy of
authorised third parties.
collect your Personal Information for the primary purpose of providing our
services to you, providing information to our clients and marketing. We may
also use your Personal Information for secondary purposes closely related to
the primary purpose, in circumstances where you would reasonably expect such
use or disclosure. You may unsubscribe from our mailing/marketing lists at any
time by contacting us in writing.
When we collect Personal Information we will, where appropriate
and where possible, explain to you why we are collecting the information and
how we plan to use it.
information is defined in the Privacy Act to include information or opinion
about such things as an individual’s racial or ethnic origin, political opinions,
membership of a political association, religious or philosophical beliefs,
membership of a trade union or other professional body, criminal record or
information will be used by us only:
- For the primary purpose for which
it was obtained
- For a secondary purpose that is
directly related to the primary purpose
- With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your
Personal Information only from you. However, in some circumstances we may be
provided with information by third parties. In such a case we will take
reasonable steps to ensure that you are made aware of the information provided
to us by the third party.
of Personal Information
Personal Information may be disclosed in a number of circumstances including
- Third parties where you consent
to the use or disclosure; and
- Where required or authorised by law.
Personal Information is stored in a manner that reasonably protects it from
misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the
purpose for which it was obtained, we will take reasonable steps to destroy or
permanently de-identify your Personal Information. However, most of the
Personal Information is or will be stored in client files which will be kept by
us for a minimum of 7 years.
your Personal Information
may access the Personal Information we hold about you and to update and/or
correct it, subject to certain exceptions. If you wish to access your Personal
Information, please contact us in writing.
Harkk will not charge
any fee for your access request, but may charge an administrative fee for
providing a copy of your Personal Information.
In order to protect your Personal Information we may require
identification from you before releasing the requested information.
the Quality of your Personal Information
It is an important to us that your Personal Information is up to
date. We will take reasonable steps to make sure that your Personal
Information is accurate, complete and up-to-date. If you find that the
information we have is not up to date or is inaccurate, please advise us as
soon as practicable so we can update our records and ensure we can continue to
provide quality services to you.
This Policy may change from time to time and is available on our